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Frequently Asked Questions

Xbajji FAQ – All Your Questions Answered in One Place

From registration to payments, bonuses to security — find clear, straightforward answers to all your frequently asked questions about xbajji. Search below or browse by category.

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Account & Registration

7 Questions

Signing up on xbajji is quick and easy. on the Registration page Go to the site and enter your name, mobile number, email, and date of birth. Create a strong password and agree to the terms to set up your account. Once you verify the OTP sent to your mobile, you're all set to play.

Each person may only operate one xbajji account. If the same individual creates multiple accounts, all of them will be closed and the balance may be forfeited. For any issues, Help Centerto get in touch.

The minimum age to register on xbajji is 18. Your date of birth is verified during registration, and users under 18 are not permitted to create an account.

on the Login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Use that OTP to set a new password. The whole process takes just 2 minutes.

KYC (Know Your Customer) is an identity verification process. To make a withdrawal, you'll need to complete KYC by submitting a copy of your National ID or passport. This ensures the security of your account.

Yes, you can change your mobile number. Log in to your account, go to the Settings section, or Help Centerto reach us. Once KYC verification is complete, your number change request will be processed.

To close your account Help Centerto reach us. Please withdraw any available balance before closing your account. You may also opt for self-exclusion as part of responsible gaming.

Payments, Deposits & Withdrawals

6 Questions

xbajji supports deposits and withdrawals via bKash, Nagad, Rocket, and Bangladeshi bank transfers. Mobile banking methods are the most popular, thanks to their speed and convenience.

xbajji keeps its minimum deposit amount very low so everyone can participate. To find the latest limits, check the Payments section in your account or Help Center See.

Withdrawals to bKash or Nagad are typically processed within 1 to 15 minutes. Bank transfers may take 1–3 business days. Withdrawals may be delayed if KYC verification has not been completed.

Wait 5 minutes after making a deposit. If the funds still haven't arrived, contact us with a screenshot of your transaction via Help Centervia live chat. Our team will resolve your issue promptly.

xbajji does not charge any hidden fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad) may apply their own transaction fees in accordance with their policies.

If sent to the wrong number, immediately Help Centerto let us know. If cancellation is still possible before the transaction is processed, we'll do our best to assist. Always double-check the number before submitting a withdrawal.

Betting & Gaming

6 Questions

xbajji offers betting on cricket, football, tennis, kabaddi, badminton, and many more sports. on the Betting page View all available markets and live match listings.

Live betting lets you place wagers on ongoing matches at real-time odds, which update as the match progresses. Simply log in and head to the Live Betting section to see all currently active matches.

Once a bet is confirmed, it generally cannot be cancelled. However, if the match or event is cancelled, your stake will be refunded. For more details, Terms & Conditions Read.

Casino game outcomes are determined entirely by a Random Number Generator (RNG). Each game has its own RTP (Return to Player) rate. Please game for entertainment purposes only.

Maximum bet limits vary by match and market. Once logged in, the maximum limit for each market is displayed directly in the betting interface. on the Analytics page You'll find more information.

Absolutely. xbajji is built with a mobile-first design and works seamlessly on any smartphone browser — Android or iPhone. No app download needed; enjoy the full experience right from your browser.

Bonuses & Promotions

5 Questions

After your first deposit as a new member, the welcome bonus will be automatically credited to your account. Bonus amount and terms On the Bonus page View details.

Each bonus comes with specific wagering requirements — meaning you'll need to place a certain amount of bets before the bonus funds can be withdrawn. The terms for each bonus are On the Bonus page are clearly stated.

Share your referral code with a friend and have them register using it. Once they make their first deposit, you'll receive a referral bonus. Find your code in the "Referral Panel" after logging in.

on the Voucher page enter your code on the page. If the code is valid, the designated bonus or credit will be automatically added to your account. Each voucher code can only be used once.

Bonuses cannot be withdrawn directly. Once you meet the specified wagering requirements, any winnings from the bonus become withdrawable. The full terms for each bonus are listed alongside its offer.

Security & Privacy

5 Questions

Yes. xbajji uses 256-bit SSL encryption. Your personal and financial information is never sold to third parties. For full details, Privacy Policy Read.

If unusual login activity is detected, your account will be temporarily locked and an alert will be sent to your registered mobile number. If you notice anything suspicious, change your password immediately and Support let us know.

No. xbajji will never ask for your password via SMS, phone call, or email. If anyone claims to be from xbajji and asks for your password, it is a scam. If this happens, at the Help Center Report it immediately.

Yes, xbajji supports mobile OTP-based two-step verification. Using OTP login keeps your account more secure. You can enable this option from your Settings.

No. Your personal information is never sold or shared with third parties. Information may only be disclosed to authorities when legally required. Full details in the Privacy Policy available.

Responsible Gaming

6 Questions

After logging in, go to Settings → "Responsible Gaming" to set daily/weekly/monthly deposit limits, session time limits, and loss limits. For more details, Responsible Gaming Page See.

Self-exclusion is a feature that lets you take a break from gaming for a set period. You can lock your account for anywhere from 6 months to 5 years, or permanently. You can activate this from Settings or Support activate it.

This is an important matter. Our at the Help Center reach out to us. Our trained team will assist you with complete confidentiality. on the Responsible Gaming page you'll find detailed information and resources.

A cooling-off period lets you pause betting for 1 to 30 days. During this time, your account remains active but no bets or deposits can be placed. You can activate it from Settings.

on the Responsible Gaming page You'll find a self-assessment questionnaire to help you evaluate whether your gaming habits are healthy. If you have any concerns, don't hesitate to talk to us.

Yes. Age is verified during registration, and anyone under 18 is not permitted to create an account. Age is also re-confirmed during KYC verification.
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Learn more about xbajji

If you can't find your answer here, check these sections.

Help Center

Speak directly with our support team via live chat, email, or phone. Bangla assistance available 24/7.

Bonuses & Offers

View all offers in one place — welcome bonuses, referral bonuses, cashback, and more.

Betting Guide

Before you start betting, learn how to pick markets, read odds, and place smarter bets.

Responsible Gaming

Play safe. Learn about limit-setting, self-exclusion, and support resources.

Terms & Conditions

Read all xbajji rules and policies in clear, plain English. It's worth a look before you register.

Analysis & Statistics

Make smarter betting decisions using match stats, team form, and expert analysis.
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Please note: xbajji will never ask for your password, OTP, or banking details over a call or SMS. If you receive any such call or message, immediately at the Help Center let us know.

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